Support
Common questions
The watch didn't detect my shifts
Make sure the heart-rate sensor is on and the watch is snug. Shift detection uses motion, speed or distance evidence when available, and short heart-rate context. Short shifts and unusual bench changes can be harder to classify.
How do I install the watch app?
Use the Garmin Connect IQ link from the home page or search for "RinkPulse" in Connect IQ. You will need a compatible Garmin watch that supports Connect IQ watch apps.
How do I install the Android app?
The Android companion is local-first and is being prepared for broader Play distribution. If you want access or want to test it, email support from the home page.
iPhone / Apple Watch?
Not yet. Maybe. No timeline.
Send a bug report or feature request
Email rinkpulsesupport@gmail.com. Include your watch model, phone model, what you expected, what happened, and whether the session came from the watch or was entered manually.
Refunds
Both apps are free right now, so this section is short.